6 Comments

  1. Vicki Crawford

    What are the laws around using drones within a town?
    I’d love to know as people here fly them over my house and I feel this is not ok
    Can you help with this?

  2. Andrea

    Hello, just starting my research on drones, since my son asked for one for Xmas. Just wondering, is 27 minutes a pretty average amount of time they fly?

  3. This is a great post, very detailed! I was thinking about getting a drone for my nephew around December. Do you know what their policy is on warranties?

    • Hi James

      Thank you for your visit and comment much appreciated.

      This is the DJI Policy of refund

      1). Within 7 calendar days of delivery if the product has no manufacturing defect, has not been activated and is still in new or like-new condition.
      2). Within 7 calendar days of delivery if the product has a manufacturing defect.

      However

      If you order one of our products, you have legal rights known as ‘consumer guarantees’ which apply for a reasonable time from the date of your purchase and regardless of this Policy or DJI’s Manufacturer’s Warranty Policy. These policies apply in addition to the rights you have at law and are not intended to limit, modify or restrict your consumer guarantee rights in any way.
      DJI guarantees that subject to the following conditions, refund and replacement can be requested within 7 calendar days (actual date may vary according to local laws and regulations) of the delivery date (subject to actual date the product was received) and replacement can be requested within 15 calendar days (actual date may vary according to local laws and regulations) of the delivery date (subject to actual date the product was received). Please contact DJI or the authorized distributor of DJI from whom you purchased your product for more details. In order to request a refund or to replace a product please contact our Aftersales team. You will be required to fill out a Repair Form which should be sent to us along with the to-be-repaired unit.

      I hope this helps
      Jennifer

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